faq

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Carpet Cleaning in Sydney has compiled a list of our most Frequently Asked Questions, if your question is not on this list feel free to contact us.

There are many reasons to have your carpet and upholstery cleaned:

  1. Health- Carpeting and fabrics not cleaned and properly maintained have the potential to cause a variety of
  2. health problems inside the home or work place.
  3. Life of your carpet – can be greatly extended by simple routine professional cleaning.
  4. Appearance- maintain the original look and luster of your carpet with regularly scheduled cleanings.

Carpet Cleaning in Sydney recommends that you have your upholstery cleaned every other time your carpet is cleaned. Example: if your carpets get cleaned every six months, your upholstery should be cleaned once a year.

The best method for cleaning a particular carpet is dependent on a range of factors. All carpet cleaning methods offer various advantages, but also have some limitations. No single method is superior to all others. Properly performed under appropriate conditions, each method can provide satisfactory results. Carpet Cleaning in Sydney technicians are skilled in all carpet cleaning methods. We provide 6 stage steam cleaning and Dry carpet cleaning methods. Rest assured, your carpet will be cleaned with the appropriate method for maximum effectiveness.
Yes, vacuuming is essential to the longevity of your carpet. You should vacuum your carpet as often as possible.
Yes. We will move most furniture (sofas, chairs, tables, etc.). Discounts given for vacant (empty rooms), or traffic areas only. We will not move musical instruments, grandfather clocks, most beds, full china hutches, full bookshelves, entertainment centers, computer desks, pool tables our technicians reserve the right not to move any piece of furniture or household object that they do not feel comfortable with.
Yes, you should remove from the areas being cleaned, all nick knack and breakables. If you want bookshelves, etc. moved you must remove all contents first.

Our dry times typically range from 2-6 hours. Dry times can be affected by many factors including weather, humidity, and airflow. Drying times can be accelerated with the use of blowers which may be rented to speed up the drying process.

You can walk on your carpet immediately but it is recommended that you limit traffic until completely dry

Yes, we use the number 1 line of cleaning products in the world. This allows us to guarantee the highest quality job available at any price! Our products are: nontoxic, safe for pets & children, biodegradable, and phosphate free.

Yes, our technicians attend courses, seminars, and schools across the country to keep current on the latest in cleaning technologies.

Yes. having your carpet and furniture cleaned removes pollutants and makes for a more friendly breathing environment, also we do provide advanced treatment allergy for the hall house, ask the technician for more
details.

Let me start by defining the difference between a spot and a stain: a spot- is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods. (The foreign material is on or around the carpet fibre)
A stain- is foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods. (The foreign material has penetrated soaked into fibre and has changed or damaged the fibre itself) Some stains may be very difficult or impossible to remove.

No, actually dirt acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear.

Yes, our process leaves your carpet fresh, clean, residue free and soft to the touch.

Yes, most carpet manufacturers recommend that you reapply protector after professional cleaning to restore the original stain resistance. Some manufacturers even require it as part of the warranty on the carpet.

With the cost of replacing carpet being as expensive as it is today, it is always best to try having the carpet professionally cleaned first. It is far less costly and may make a world of difference.

Carpet actually acts like a filter, trapping pollutants which are then removed by professional carpet cleaning. As long as a regular cleaning schedule is maintained, carpet provides much better indoor air quality than hardwood.

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